Rental Terms
All vehicle rentals in Long Eaton are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or when you collect your vehicle. This document outlines the terms, conditions, insurance coverage, associated charges, and your responsibilities for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle in Long Eaton, drivers must be at least 21 years old, although age restrictions can vary by vehicle type, with potential extra charges for those under 25. A valid full driving licence for the appropriate vehicle category is required, along with identification and proof of current address. Valid payment details and a security deposit must also be provided, along with any additional requirements outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, over the phone, or at our Long Eaton office. A deposit may be required to confirm your booking. The complete payment and security deposit are generally collected at the time of vehicle pick-up. All prices are listed in British Pounds (£) and include VAT as applicable. We accept major credit and debit cards, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Long Eaton, it is your responsibility to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be created and signed at this stage. Upon returning the vehicle, it should be in the same condition as when collected, aside from normal wear and tear. Any new damage will be evaluated and charged as necessary. Ensure the vehicle is returned with the same fuel level as received; refueling charges will apply if the level is lower. Late returns may result in additional fees, so please inform us promptly if you foresee any delays. You will also be liable for any parking fines, traffic violations, or charges incurred during your rental period, along with an administration fee.
Insurance and Responsibility
- All rentals include basic third-party insurance. You can find complete coverage details and excess amounts in your Rental Agreement. Additional insurance options may be offered to lower your financial exposure. It is important to review these options closely. You will be accountable for any damage or loss up to the insurance excess amount unless you have purchased extra coverage. Damage resulting from negligence or misuse falls under your responsibility, regardless of insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice given. For specific details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.
Prohibited Activities
Prohibited Vehicle Uses
- Users must refrain from utilizing the vehicle for any illegal activities. This includes participating in racing, rallying, off-roading, or other risky endeavors. Transporting hazardous materials is prohibited. Sub-letting the vehicle or permitting unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. The vehicle should only be used for its intended purposes, and users must adhere to passenger and weight limits. Driving outside specified geographical boundaries requires prior authorization.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Limitations
To the fullest extent allowed by law in England and Wales, Car Hire Long Eaton is not responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business, that may arise from your use of our services. Our maximum liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraudulent actions.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the jurisdiction of the relevant courts in this region.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Long Eaton Car Hire Services
Riverside Way, Long Eaton, DE72 3QJ, United Kingdom
Contact Number::
441158820410